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Service Updates & Recent Additions
12-05
18

Multiplay recruiting more Support Technicians!

Multiplay are Recruiting!

Multiplay are taking steps to seriously drive forward in key areas of our business, especially our online services. Due to our expanding userbase, we need more Support team members to help keep our high support standards, and to deal with growth moving forwards.

Vacancy - Customer Services and Support Technician - Part Time / Full Time

Purpose: Ensure a high level of customer care and quality of service for Multiplays online operations, most notably our hosted services such as game servers, voice comms and dedicateds.

Location: Working from home
Package: £6.08+ per hour depending on candidate
Hours of Work:Casual contract starting at 22 hours/week, increasing or decreasing in line with demand. Support is 24 hours. Expected shifts will be 1pm-1am EST - East Coast US time including some weekend work.

Areas of Work:

Provide support to the Customer Services Manager which will include but not be limited to:

* Ensure timely resolution to customer service, sales and support enquiries
* Responsible for managing ticket queues from within the e-support system
* Responsible for managing all enquiries via telephone and Live Support
* Process on line service orders as required
* Monitor server farm performance metrics and respond to monitoring alerts
* Create and maintain support wiki articles as necessary


Skills and Experience:

* Good written and verbal communication skills
* Competent at both UNIX and Windows systems administration
* Experience in working in a customer service environment
* Competent in network administration, operation and diagnostics
* Good IT literacy


How to Apply:

Candidates should apply online by heading to http://support.multiplay.co.uk and submitting a ticket in the jobs/hr department. You can attach an electronic copy of your CV to the ticket as you create it. Should you wish to contact us by telephone you can call on 020 7100 1337 (Mon-Fri 9am-6pm UK time).

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12-04
27

ClanForge v3 - Live Control Update!

ClanForge Development Project

Hi everyone!

Once again we have more updates on the developemt of ClanForge v3 :)

Some of you may have noticed that yesterday we released a new version which implements more functionality to manage your servers into v3. This was released to betaforge.multiplay.co.uk

In order to try and get a bigger userbase for this release, we are randomly forwarding some users from clanforge.multiplay.co.uk to betaforge.multiplay.co.uk so that we can get as many testing scenarios as possible.

However, you can also switch back to the old version of ClanForge if you wish, by clicking the "ClanForge Classic" link in the top bar.

If you find any bugs when using ClanForge v3 then please head over to the ClanForge Feedback Thread and let us know!

Live Control
In this release you can now manage your servers in real time from your Server Dashboard through the Live Control, which includes:

- Players / Bans
- FTP Details
- World Backup & Restore
- Server Console
- Upload / Download Files
- PunkBuster Bans
- PunkBuster Players Lists
- Registered Players for Comms Servers
- Current Game Settings

Please have a play with the new functions, and let us know what you think!

The Multiplay Team

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12-04
23

Counter-Strike: Global Offensive Servers now available for Pre-Order from Multiplay Gameservers

Get 20% off CS:GO Server Pre-orders!



Today we are pleased to announce that Counter-Strike: Global Offensive Servers are now available for Pre-Order!


Counter-Strike: Global Offensive (CS: GO) is the latest FPS developed by Valve and Hidden Path Entertainment. Due to be released Soon™, we're offering an awesome 20% discount for all preorders!


Running on the latest and greatest hardware around and with our 24/7 customer support, we're confident you'll love our service. If not then not to worry, because we also offer a 5 day no-quibble refund policy.


We know that every gamer hates lag, and that's why we are offering CS:GO servers in a massive 18 locations worldwide on 5 different contintents, meaning you'll be able to have the action as close to you as possible.


After the 20% discount, that's just £0.60 / 0,69€ / $0.96 per slot per month. Not only that, but all gameserver purchases get 50% off of any Voice Comms server when purchased at the same time!

So what are you waiting for? Secure your CS:GO Server today!


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  • Worldwide Locations
  • Swappable Games
  • Low Price & Ping
  • Instant Setup
  • Clanforge™ Control Panel
  • Superb Support

I must say I am impressed with your servers and more so your service. I think both are unbeatable.
Max 'Cobraz' Martin
Having problems with your server?

Check out the following popular answers from our Wiki:

  • Telephone +44 (0)871 408 1337 
  • Live Support: Click here 

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Current Offers

40% off Heroes / Play4Free Servers

20% off CS:GO Preorders

30% off BF3 Servers for 12 months

$1/slot for US BF3 Orders!

50% off Terraria

25% Off Minecraft

50% Off voice comms!