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Voice Comms
Communication is key, and that's why every Multiplay Game Server comes with a FREE Mumble voice comms server or 50% off either Ventrilo or TeamSpeak.
We also cater for stand alone servers, where you have complete control over your voice server, including
admin panels and a full
range of codecs.
Options, features & order information » from(*) $0.06 per slot! - Game Servers & Match Servers Excellence comes as standard with every game server from Multiplay. Our superior network and server hardware deliver the best online gaming experience. Each server comes with a FREE Mumble or 50% of either Ventrilo or Teamspeak server and FREE web hosting for your clan. If that's not enough, we've got thousands of maps and mods ready for you to install with just a couple of clicks. Each one is also hosted on our sv_redirect download service, meaning people don't have to wait to join your server. View all supported games & order info » from(*) $0.32 per slot!
Service Updates & Recent Additions
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Multiplay are taking steps to seriously drive forward in key areas of our business, especially our online services. Due to our expanding userbase, we need more Support team members to help keep our high support standards, and to deal with growth moving forwards.
Vacancy - Customer Services and Support Technician - Part Time / Full Time
Purpose: Ensure a high level of customer care and quality of service for Multiplays online operations, most notably our hosted services such as game servers, voice comms and dedicateds.
Location: Working from home
Package: £6.08+ per hour depending on candidate
Hours of Work:Casual contract starting at 22 hours/week, increasing or decreasing in line with demand. Support is 24 hours. Expected shifts will be 1pm-1am EST - East Coast US time including some weekend work.
Areas of Work:
Provide support to the Customer Services Manager which will include but not be limited to:
* Ensure timely resolution to customer service, sales and support enquiries
* Responsible for managing ticket queues from within the e-support system
* Responsible for managing all enquiries via telephone and Live Support
* Process on line service orders as required
* Monitor server farm performance metrics and respond to monitoring alerts
* Create and maintain support wiki articles as necessary
Skills and Experience:
* Good written and verbal communication skills
* Competent at both UNIX and Windows systems administration
* Experience in working in a customer service environment
* Competent in network administration, operation and diagnostics
* Good IT literacy
How to Apply:
Candidates should apply online by heading to http://support.multiplay.co.uk and submitting a ticket in the jobs/hr department. You can attach an electronic copy of your CV to the ticket as you create it. Should you wish to contact us by telephone you can call on 020 7100 1337 (Mon-Fri 9am-6pm UK time).
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Multiplay recruiting more Support Technicians!
Multiplay are taking steps to seriously drive forward in key areas of our business, especially our online services. Due to our expanding userbase, we need more Support team members to help keep our high support standards, and to deal with growth moving forwards.
Vacancy - Customer Services and Support Technician - Part Time / Full Time
Purpose: Ensure a high level of customer care and quality of service for Multiplays online operations, most notably our hosted services such as game servers, voice comms and dedicateds.
Location: Working from home
Package: £6.08+ per hour depending on candidate
Hours of Work:Casual contract starting at 22 hours/week, increasing or decreasing in line with demand. Support is 24 hours. Expected shifts will be 1pm-1am EST - East Coast US time including some weekend work.
Areas of Work:
Provide support to the Customer Services Manager which will include but not be limited to:
* Ensure timely resolution to customer service, sales and support enquiries
* Responsible for managing ticket queues from within the e-support system
* Responsible for managing all enquiries via telephone and Live Support
* Process on line service orders as required
* Monitor server farm performance metrics and respond to monitoring alerts
* Create and maintain support wiki articles as necessary
Skills and Experience:
* Good written and verbal communication skills
* Competent at both UNIX and Windows systems administration
* Experience in working in a customer service environment
* Competent in network administration, operation and diagnostics
* Good IT literacy
How to Apply:
Candidates should apply online by heading to http://support.multiplay.co.uk and submitting a ticket in the jobs/hr department. You can attach an electronic copy of your CV to the ticket as you create it. Should you wish to contact us by telephone you can call on 020 7100 1337 (Mon-Fri 9am-6pm UK time).
Thank you for this server it was awesome, but MY GOD am I loving the Dedi so much more! Keep up the great work guys.
Having problems with your server?
Check out the following popular answers from our Wiki:
- Telephone +44 (0)871 408 1337
- Live Support: Click here
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