Service Updates & Recent Additions
13-06
04

INSOMNIA 49 WILL BRING THE GLOBAL PHENOMENON ‘MINECRAFT EXPO’ TO THE SUMMER GAMING FESTIVAL: 23-26TH

Tuesday 4th June 2013, Multiplay, organiser of the UK's largest gaming festivals, has today confirmed details of the latest addition to the Insomnia 49 event: the UK's first Minecraft Expo.

Insomnia 49 will take place between 23rd and 26th August 2013 at the Telford International Centre, Telford.

The Minecraft Expo will form a significant part of the highly anticipated summer gaming festival, offering visitors free-to-play tournaments, Minecraft talks and presentations, and an exhibition featuring examples from the best and brightest of the community, as well as the chance to purchase official Minecraft merchandise from J!nx. The fun doesnt stop there, with costume competitions, creative build challenges and the Minecraft Lounge, where you can grab an autograph from the stars.

Multiplay is no stranger to Minecraft events. Having previously worked with Mojang to produce the hugely successful MINECON 2012 in Disneyland Paris, Multiplay were involved in every aspect of the event and saw a huge gap in the market for a UK event in 2013.

“Each time we host an Insomnia event, the community amazes us with its passion, making each event bigger and better than the last”, said Craig Fletcher, Multiplay CEO. “With the runaway success of Minecraft, we've answered the call from devoted fans by creating the UK’s first Minecraft Expo, and we can think of no better place to host it, than the UK's biggest gaming festival.”

Far and away the biggest e-sports tournaments in the UK, the Insomnia series is not to be missed, with spaces to compete in the tournaments still available online at Insomnia Gaming Festival. To-date, over 3,000 spaces have been reserved for 'bring your own PC and Console' tickets, while Multiplay is expecting up-to 15,000 visitors through the door across the weekend for the Exhibtion Hall, which features everything from the latest games, development talks and e-tailers selling the latest hardware, to retro gaming arcades and chill out zones; whilst over two million gamers will be watching video streaming online.

More announcements will be made in the coming months, including amazing games being shown for the first time in the UK. For the most up-to-date line-up, visit the official website Insomnia Gaming Festival.

For more information, please contact:
Alexis Trust
alexis.trust@multiplay.co.uk
0207 100 1337

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13-05
21

Multiplay Hiring Full Time Support Staff



Multiplay are taking steps to seriously drive forward in key areas of our business, especially our online services. Due to our expanding userbase, we need more Support team members to help keep our high support standards, and to deal with growth moving forwards.

Vacancy - Customer Services and Support Technician - Full Time

Purpose: Ensure a high level of customer care and quality of service for Multiplays online operations, most notably our hosted services such as game servers, voice comms and dedicateds.

Location: Multiplay Office - Blackfield, Southampton
Package: £14000+ per year depending on candidate
Hours of Work: Full time contract (minimum 40 hours per week). Likely to involve night shifts and unsociable hours on a rota basis.

Areas of Work:

Provide support to the Customer Services Manager which will include but not be limited to:

* Ensure timely resolution to customer service, sales and support enquiries
* Responsible for managing ticket queues from within the e-support system
* Responsible for managing all enquiries via telephone, Live Support
* Process on line service orders as required
* Monitor server farm performance metrics and respond to monitoring alerts
* Create and maintain documentation as necessary


Skills and Experience:

* Good written and verbal English communication skills
* Experience in both UNIX and Windows systems administration
* Experience in working in a customer service environment
* Competent in network administration, operation and diagnostics
* Good IT literacy


How to Apply:

Candidates should apply online by heading to http://support.multiplay.co.uk and submitting a ticket in the jobs/hr department with the job title in the reference. You should also attach an electronic copy of your CV to the ticket as you create it. If you have any questions, please submit a question in the same place and well do our best to respond.

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13-05
21

Quiet PC silently return to Insomnia 49

Quiet PC are back at Insomnia! If you've ever been to Quiet PC stand before you will know that they always bring a fun laid back kind of atmosphere with them. Of course the fun aspect will remain but this time around they'll be doing things a little bit different...

FREE FITTING
If you were lucky enough to be part of the Multiplay Community during i28, then you may remember Quiet PC selling products and fitting them for free at their stand. Well the free fitting service is back! If you're looking to purchase a new CPU cooler, PSU or any other product they have available and you're feeling a tad lazy, unqualified to fit or don't have the time, let Quiet PC fit it for you. They know what they're doing, honest!

They will also be offering a free consultation service for anyone who wants any advice on cooling their PC. Quiet PC specialise in quiet components, but even if noise is not a concern they will still offer suggestions on how to raise your cooling performance.

COMPETITIONS
Quiet PC will be running a number of gaming related competitions on their stand for lots of cool prizes. Make sure you stay up to date with their activity by following them on twitter @Quietpc and liking them on Facebook.

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13-05
20

Rising Storm Game Server Launch

Multiplay are pleased to announce the latest addition to our multiplaygameservers.com catalogue, Rising Storm. For fans of the award-winning Red Orchestra franchise, you'll not want to miss out on the Pacific Theater of World War 2 and the brutal and intense combat between the US Army and Marine Corps forces and the Imperial Japanese Army.

With up to 64 server slots from 48p/0.57 euro each, you can make your own Battle Royale with your friends. Come grab your server today!

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